Do It Online




*OR fill out the forms in the New Patient Tab/Registration of the website and bring them to the surgery

Need a general practice appointment here’s what to do:

Contact the practice, either online, by an app or by phone.

You will be assessed and as far as possible you will receive advice or care online or over the phone.

If a face-to-face appointment is necessary, you will be advised on what to do.

Please DO NOT enter the practice unless you’ve been advised to.

This will ensure we can continue to provide essential care safely.




Struggling to cope with how you’re feeling? All residents aged 16+ living in Southampton have FREE access to a safe and anonymous online community with self-guided courses and relevant resources. Register today to get support for your mental health at 


FREE APP FOR ALL OUR PATIENTS: TO ACCESS PLEASE USE YOUR OWN POSTCODE or Southampton University email address to register


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 Highfield Health : Our patient participation group

Our Patient Participation Group is a collection of patients who have agreed to help us with an bi-annual feedback process, looking at different subjects, in order that we may improve our services to patients and make them as helpful as possible.

If you would like to participate in our virtual group, please complete our PPG application form and return it to the practice, or you can email it to 

PPG Application Form OR USE PPG Online Form


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Download the NHS App on the App Store (Apple)Download the NHS App on Google Play (Android)

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to


Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

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Referral Information

After the GP has told you that a referral is necessary:

A referral will be made to the suitable service.

You may receive an email an encrypted email which contains the details of how to book your appointment via the NHS Referral System. Please make an account or login to TrendMicro Encryption to access this email. Accessing Encrypted Email's Guide

If you are unable to access this email please contact the surgery on 02380010048.

Please see the What Happens When You Are Referred leaflet for more details about the referral process. 

MSK Self Referral Form

If you are over 16 and have a registered GP in Southampton or Portsmouth City you are able to refer to the MSK Physiotherapy Service for a range of muscle and joint problems including back/neck pain, joint pain, strains and sprains.  

Steps 2 Wellbeing 

The Steps to Wellbeing Service is a free, confidential, NHS service for to people aged 18+.  They provide a service across the county of Dorset and in Southampton for people registered at either a Dorset or Southampton GP surgery.

They offer a range treatments for people experiencing problems with low mood/depression, anxiety, stress or other common mental health problems.


A local service that provides, emergency contraception, STI testing kits, Free condoms, Contraceptive Advice,Pregnancy Advice, Psychosexual Counselling and more.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website